Mitchell, a technology and information provider to the claims and collision repair industries, announced that Lemonade Insurance Company has selected its claims processing, automation and total loss products to support charge Lemonade Car, the insurer’s latest product offering.
Lemonade Car launched in Illinois in November 2021 and later expanded to Tennessee and Ohio. The offer should continue to roll out nationwide. Lemonade Car offers benefits for safe and environmentally conscious drivers, including low-mileage driver discounts and eco-friendly electric and hybrid vehicles. The Lemonade app uses telematics to measure how often and how safely customers drive. It also provides roadside assistance, real-time collision detection and emergency service dispatch.
Mitchell’s claims management platform will help Lemonade provide an efficient digital claims experience for its auto policy clients. Mitchell will provide automation and online delivery of automotive physical damage claims management functions, including loss reporting, loss profiling and triage, and damage assessment. Lemonade will also use Mitchell’s auto accident claims processing services to automate auto and liability claims.
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“We are honored to support Lemonade’s entry into the auto insurance market,” said Debbie Day, executive vice president and general manager of Mitchell’s auto physical damage division. “At Mitchell, we continue to invest in the development of innovative cloud-based solutions designed to enable our customers to work more efficiently while meeting consumer expectations for an automated and digital claims experience. Our physical damage and auto accident solutions help carriers like Lemonade scale quickly because they offer the best deals on the market.