According to the Insurance Association of Vietnam, the first seven months of 2022 showed signs of auto insurance growth with an 11.4% year-on-year increase. To adapt to the market rebound, Liberty has created a digital car insurance experience with a transparent and convenient online quote tool. Finding a quote takes less than 2 minutes. Thanks to Liberty’s innovation, Vietnamese drivers and car owners now have direct access to personalized insurance rates for thousands of vehicles – no dealings, no hidden fees.
In addition to the powerful digital quote tool, users can take advantage of vehicle self-inspection on their personal phone. This innovation was launched during the COVID-19 pandemic when physical interactions were limited for health and safety reasons. Responding to customer needs, Liberty Vietnam has developed and offered a self-inspection service available on smartphones and tablets. Customers can comfortably take photos and provide vehicle information with their personal devices.
Liberty is also taking an extra step to improve customer centricity. Vietnamese drivers and car owners now have the power to determine policy coverage and customize auto insurance packages online, so they only pay for what they need.
“We are excited to improve the car insurance experience for users and are proud to support the growing community of drivers and car owners in Vietnam. The feedback from our Vietnamese customers has been excellent. They love being able to calculate their insurance rates and select the product that meets their needs”, Mr. Jean Michoud, Regional Manager of Digital and Direct Distribution at Liberty Insurance.
“As one of the pioneers in Vietnam to offer a comprehensive online shopping platform, Liberty prides itself on our advanced technology capabilities. Our strategic approach to technology is designed to deliver the best solutions with speed and flexibility. , reflecting our agile business approach and our mission to offer quality insurance products at a lower cost.Thanks to the partnership with Prodima, more Vietnamese drivers and car owners can find us and enjoy truly car insurance. awesomeHashtag: #LibertyInsuranceVietnam
Liberty Insurance Vietnam is a strategic business unit wholly owned by Liberty Mutual Insurance Group. Boston-based Liberty Mutual Insurance Group is a diversified global insurer and the sixth-largest property and casualty insurer in the United States based on 2020 gross written premium. It ranks 78th on the Fortune 100 list of largest companies in the United States. United States based on 2021 revenue. As of December 31, 2021, Liberty Mutual Insurance Group had consolidated annual revenue of US$48.2 billion. We employ more than 45,000 employees in 29 countries around the world.
In Vietnam, Liberty Insurance offers high-quality insurance products and 24/7 support through the country’s first multifunctional customer service center. Liberty offers comprehensive auto, home, health, travel, property and liability insurance products through traditional, direct and online channels at affordable rates. Liberty is valued for its quality of service, providing customers with robust insurance solutions to enjoy life freely.