The company continues to add to its growing portfolio of issued U.S. patents covering its best products
SAN DIEGO, November 1, 2022 /PRNewswire/ — Mitchell, an Enlyte company and leading provider of technology and information for the Damage & Accident (P&C) claims and Collision Repair industries, today announced that it has been awarded another auto diagnostic patent from the United States Patent and Trademark Office (USPTO). The patent (11,462,061) – which is specific to collision repair and auto physical damage claims – covers key workflow enhancements designed to support safe and efficient repairs that go beyond simple diagnostic trouble code (DTC) clearing and analysis.
Mitchell was awarded his first automotive diagnostic patent (10,152,836) in 2018 and his second (11,151,812) in 2021. His most recent patent covers unique methods of using cloud-based technology to bring diagnostic procedures OEM relevant directly to repair technicians using a diagnostic scan tool. . This feature-deployed in 2020 through an integration between Mitchell Diagnostics and Mitchell Technical Advisor– Automatically links scan DTCs to associated OEM repair procedure when available. This can help technicians make real-time repair decisions. The patent also includes the systematic method of documenting that the necessary diagnostic and repair procedures have been performed, helping to expedite the payment of claims and giving vehicle owners additional assurance that operations such as recalibrations have been performed.
“The complexity of vehicles and the requirement for diagnostics in collision repair is increasing exponentially,” said debbie day, Executive Vice President and General Manager of Mitchell’s Auto Physical Damage Division. “These patents demonstrate our commitment to innovation and our continued focus on optimizing the claims process. With industry-leading solutions like Mitchell Diagnostics, we can help collision repairers and auto insurers get their customers back on the road, safely and quickly.
Launched in 2017 as the industry’s first diagnostic system developed specifically for the automotive collision repair and claims markets, Mitchell Diagnostics has been used to perform over 4 million pre-, in-process and post-scans as well as over 50,000 calibrations. It offers a complete solution for major brand scanning, OEM scanning, and dynamic and static calibrations. Using the Diagnostics-as-a-Service (DaaS) platform and integration with Mitchell’s cloud-based solutions, repairers can receive assignments, perform scans, access over 1,000 dynamic calibrations, take photos, write estimates, connect directly to DTC-based OEM repair procedures, order parts, and manage repair orders. They can also download standardized analysis and calibration reports as well as invoices to share with insurers.
“Mitchell Diagnostics really helps with key-to-key cycle time,” said Greg Folder, general manager of Fix Auto Temecula. “A customer drops off their car and we can pre-scan it immediately and when it’s ready to go we can post-scan it immediately and do the calibration. Working with Mitchell is really important to us. repair industry technology, which benefits us, our customers and also our insurance partners.”
About Mitchell International
Based at San Diego, California., Mitchell International, Inc. provides intelligent technology solutions and services to the auto insurance, collision repair, disability, and workers’ compensation markets. With deep industry expertise, connections across the insurance ecosystem, and cutting-edge technologies such as artificial intelligence and cloud-based solutions, Mitchell enables its clients and clients to succeed in today’s ever-changing environment. Each month, Mitchell processes tens of millions of transactions for more than 300 insurers, 20,000 collision repair centers and 70,000 pharmacies. Its comprehensive portfolio of solutions and services enables clients to restore lives after a difficult event.
Mitchell, Genex and Coventry recently aligned their joint industry expertise and advanced technology solutions to form Enlyte, a parent brand with more than 6,000 associates committed to simplifying and optimizing P&C and disability claims processes and services.